If you wish to officially request for your CD Baby account to be closed, we can help. However, keep in mind that you will no longer have access to your account, including your accounting history and tax information.
It is important to know that sales can take as long as 6 months to appear on your account. Most sales are reported 2-3 months after they occur, but some partners only report once or twice per calendar year.
For this reason, it is not recommended to close an account less than 6 months after you have cancelled your titles.
If you choose to close an account before all sales have been reported, we will be unable to pay you directly. We suggest leaving the account accessible (but inactive, meaning no live titles) in order to allow any residual sales to be paid to you successfully. We have no annual fees and there is no cost to leave an account open but inactive, even if your releases have been cancelled.
But, If you’d like to move forward with the official closure, please ensure that all of your titles have been completely cancelled for digital distribution. You may be responsible for additional action related to services including but not limited to Legacy CD Baby Pro, HearNow, Boost services, Social Video Monetization etc. For a comprehensive list, please visit our help center.
Once you'd done that, you can then submit a request with the following information:
- Username:
- Telephone #:
- Mailing Address:
- E-Mail Address:
Once we get that info, we'll be able to close your account for you.
If you have further questions about CD Baby's management of your data, or need to contact CD Baby regarding your rights under various privacy statutes.
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