You can look up a summary of the sales of your music in your CD Baby account. Here's what you can find there, what it means, and how to see specific details of your sales reports and payment history:

Sales and Accounting Breakdown

How to find your Sales and Accounting page

• Log into your account
• Click on the Sales & Reports tab located on the main Dashboard page
• Click on Sales & Accounting
• To the left hand side of the next page is a menu for Sales History

Categories of sales:

• Digital Distribution Sales: sales from partner sites that offer streaming and/or downloads, like iTunes, Amazon, and Spotify.
• Social Video Monetization Royalties: earnings from ad interactions on social media like Facebook/Instragram, TikTok, and YouTube.
• CD Baby direct sales: sales from CD Baby's former physical distribution program and digital store. You can view physical sales, digital sales, or both here. 

How to view sales breakdown:

• Click on the sales category you would like to view more details of.
• Click the green plus sign next to the artist name or partner name to expand that section to show individual track data.
• Select VIEW SALES next to each track to break down your earnings in even greater detail.
• Click FILTER YOUR SALES in the upper-right corner to designate a specific time frame.

Please note:

CD Baby's Sales and Accounting data from our digital partners includes transactions from July 11, 2009 to present. Transactions prior to this date are no longer available in your account or in downloadable Lifetime Sales Reports.

What do "Unit" and "QTY" mean?

• The number in the "QTY" column refers to number of streams, downloads, or monetized playbacks per song or album.
• The number in the "Unit" refers to your takeaway per download or stream.
• "Payable" is the amount owed to you (after the partner and CD Baby cuts).
• You can multiply the quantity by the Unit to calculate the payable.
• For example:
  • A "QTY" of 3 (downloads or streams) X $0.63700000 under "Unit" = $1.911 take-home pay.

Streaming vs Downloads Sales

You'll see both streaming and download earnings in your sales history. Here's what each of these mean:

Downloads:

• A download is a purchase of your music wherein an actual audio file is transferred to the customer's computer or mobile device. Every time someone downloads your music, you'll get paid.
• Most of your download partners pay a standard rate for each song sold.
• However, some of our subscription-based download partners' payout rates change month to month based on their revenue for that period.

Streams:

• A stream is basically the same thing as a "listen." The customer is able to listen to your song on their computer, in their car, on their mobile device, but they are not purchasing the song to own.
• No file is downloaded.
• Payments for streams vary from fractions of a penny to a few cents per play.
• Streams fall into two categories:
  • Tethered streams, where your device/computer must be online in order to hear the music.
  • Non-tethered streams, where your player can stream songs while NOT connected to the internet, as long as the streaming service has verified the customer has paid their subscription fee for the month. No pay = no play.

Why are some streams $0.00?

• In most cases, streams that show $0.00 actually do represent payments of a small fraction of a cent that has been rounded to $0.00.
• To see the actual amount of the payment past the second decimal place, click the "Details" link to the right of the payable column.
  

Artificial or Manipulated Streams

• If you notice an earnings type labelled "Artificial Streams" with a zero dollar amount ($0.00), this means that the partner determined the stream to be Artificial or Manipulated. 
• For more information, please read: What happens if I use a service that promises more streams, or I play my own music on repeat?
• You can also find Spotify's Artificial Streaming Education at this link. 
• We can't appeal this decision on your behalf, but this determination by our partner doesn't prevent you from earning money for your legitimate streams in the future.

Why do I see an Artificial Streams Penalty Fee?

• Because CD Baby was assessed a fee for distributing your content that was fraudulently streamed, this fee is reflected in your account.

How do I see my payment history?

You'll be able to see your payment history in the Payment History section within your Accounting Overview, or in the Payment and Tax Info section under "Payment History."

From Accounting Overview:

• Click on the "Sales and Reports" tab located on the main dashboard page.
• Click on "Sales & Accounting."
• Click on "Payment History" under "Accounting" to see a chronological list of all the payouts.

From the Payment and Tax Info section:

• You can navitage to the "Payment and Tax Info" section from your dashboard, under the "Manage" heading. Here, you can see a list of past payments.
• When your payment is processing, you will see it flagged "On its way." Once it's complete, you will see "Delivered."
• It can take a few hours to a couple of days for the information to appear in your Accounting Overview.
• If you need to download payment history reports, the instructions are here. 

Why were some past payments split into multiple deposits/transactions?

In the past, you may have received a payment broken into multiple deposits due to an unintended issue. Rest assured, you were only charged one fee per payment and the issue has since been resolved.

Returned Payments

• If a payment to you is returned to us for any reason, it will appear in your recent transactions as "Returned Payment."
• There may be a delay between when this returned payment appears in transactions and when the amount is added back to your account balance.
• On the next payment, the amount of this previously-returned payment will be included and noted in the payment breakdown.

Things to Note:

• We are currently unable to send payments to people in Russia, Belarus, the Donbas regions of Donetsk and Luhansk, and the regions of Zaporzhzhia and Kherson in Ukraine. We will continue to process payments to all other regions of Ukraine for as long as we're able, but there may be extreme delays.
• Our banking partners have also suspended currency conversion to UAH (Ukrainian hryvnia), RUB (Russian Ruble), and BYN (Belarusian Ruble); all of those routes will now use USD Swift Wire.
• A USD account and SWIFT account number will need to be set up in your artist account in order to receive payouts. Please note: Fees in this case are much higher than other payment methods ($25 per payment) so we suggest setting a minimum payout of $45 - $65.