Protecting your CD Baby account is important. Use these steps to help prevent unauthorized access or phishing attacks.

Recommended security practices

• Enable two-factor authentication (2FA) from your account dashboard under “Security.”
• Never share your password or login details with others.
• CD Baby will never ask you to send your password or credit card number via email.
• Be careful with email links:
  • Hover over the link to check it goes to cdbaby.com (or a legitimate CD Baby domain).
  • If it looks suspicious, don’t click it—contact us via our official site.
• We won't reach out via WhatsApp, Telegram, or other messaging apps to promote services on behalf of other artists.

What if I think my account has been compromised?

• If you suspect a phishing link, unauthorized access, or that account security details have been changed on your account, request to speak to a member of our team through our chatbot in the bottom right.
• Our system will create a support ticket, and we'll guide you through securing your account and regaining access.

Things to note

• Always verify that messages or links claiming to be from CD Baby are authentic.
• Use strong, unique passwords across your online accounts.
• Regularly review and update your security settings.
• If you ever feel unsure, reach out through our official help channels — don’t rely on links sent via questionable emails.