Account Settings
Getting paid, sales reports, submission fees, accessing your account
Company Information
- How CD Baby is responding to the COVID-19 pandemic
- COVID-19: impact on CD Baby PHYSICAL fulfillment
- Holiday Closures
- Filing a Takedown Notice to Report Copyright Infringement
- CD Baby Headquarters have moved
- Unsubscribe
My account
- Keeping your CD BABY account safe
- Trouble Logging In
- How to Report a Bug on the CD Baby Website
- What you should know about the retirement of CD Baby’s retail store.
- Transfer of Account Ownership
- Your Account Dashboard
Paying for your CD Baby Submission
Receiving Payments from CD Baby
- Will a holiday affect my payment?
- To which countries can CD Baby send money via PayPal?
- How do I update my payment info?
- When will I get paid?
- How will you get the money to me?
- Are there any fees associated with receiving CD Baby payments?
Sales and Accounting
- Why do some of my Spotify streams show $0.00 in the payable column?
- I got charged twice!
- What does “unit” and “quantity” and “payable” refer to when reading my sales and accounting section?
- Credit Card Swipers
- How do I find my Sales and Accounting breakdown?
- What does "download" and "streaming" refer to on my sales report?