Account Settings
Getting paid, sales reports, submission fees, accessing your account
Company Information
- How CD Baby is responding to the COVID-19 pandemic
- UPDATED: Important information: COVID 19's impact on CD Baby PHYSICAL fulfillment
- Site Status
- Account Security
- Holiday Closures
- Filing a Takedown Notice to Report Copyright Infringement
My account
- Keeping your CD BABY account safe
- Can't log in?
- What you should know about the retirement of CD Baby’s retail store.
- Transfer of Account Ownership
- Your Account Dashboard
- I need to transfer an album from one account to another account, how do I do that?
Paying for your CD Baby Submission
Receiving Payments from CD Baby
- How do I update my payment info?
- When will I get paid?
- How will you get the money to me?
- Will a holiday affect my payment?
- Are there any fees associated with receiving CD Baby payments?
- Which countries support direct bank (ACH) payments?
Sales and Accounting
- I got charged twice!
- What does “unit” and “quantity” and “payable” refer to when reading my sales and accounting section?
- Credit Card Swipers
- How do I find my Sales and Accounting breakdown?
- What does "download" and "streaming" refer to on my sales report?
- Why haven't I received the sales data from all territories of a partner site?