We've made it super easy to see the status of your links. Below is a breakdown of each status and what it means in more detail.
HearNow statuses
- Not opted into this partner: The release was not delivered to that partner, per your request.
- Not delivered to partner yet: The release has not been delivered to the partner yet, or there was a delivery error.
- Delivery in process: The delivery is in process or has been requested.
- Delivered, waiting for release date: The release has been delivered but has a future release date.
- Delivered, fetching links now: The release date is present/past, and we don't have links to display yet.
- No longer live at this partner: The release has either been removed, removal is in process, the removal has been requested, or the removal has been submitted, and we don’t have links to display.
- Unable to find link: We've been unable to find your links, and you'll need to reach out to our support team.
Things to note
- If you're uncertain when your release was delivered to a partner, you can view your Digital Delivery history from within your CD Baby member's account. To do so, follow these instructions.
- If it's been 2 weeks since you've been delivered and your status has changed to "Unable to find link," get in touch with our Support team here.
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