If you are having trouble logging in and you suspect it might be a site issue, please check for any site updates here.
If you still have trouble logging in after checking the site status, this might help you troubleshoot.
1. Check that you are at the correct site to log in as an artist.
Be sure that you are logging in at the artist site which is:
2. Forgot username/password
If you are at the correct site and do not remember your username or password you can click the "Forgot username or password?" link on the sign-in page to have your username and/or password reset instructions emailed to you. This link will expire in 72 hours, or as soon as it is clicked. If your password reset link has expired. This is by far the easiest way to resolve a login issue!
3. Reach out to artist support for assistance.
After doing step 2, please click "Submit a Request" in the top right corner of this page with the following information in the "description":
Email on file:
Mailing Address on file:
Phone Number on file:
If there are multiple possibilities and you're not sure which one is correct, list all possibilities so we can match the information to what's on your account.
Once you have provided that info, we will supply you with your username (if needed) and/or reset/update your email address (if needed) for you.