Contact Us

For updates to our sites, please go here. 

For Holiday Closures, please go here.

CD Baby Support Options

Please note:  For security reasons, we no longer accept restock brought to our office lobby.  If you need to restock, you must mail us the CDs to our warehouse location. 

CHAT 

CD Baby agents are not offering chat at this time, however, you can still get instant help from our chatbot Capitán located at the bottom right corner.

EMAIL

For assistance in English, click "SUBMIT A REQUEST" in the top right corner of this window.

For assistance in Spanish, email espanol@cdbaby.com

For assistance in Portuguese, email portugues@cdbaby.com

If you're already a CD Baby member, please include your artist name, the title of your album or single, and your CD Baby username.  

PHONE 

1-800-289-6923 (1-800-BUY-MY-CD) — or — 1-503-595-3000

Hours: 9am - 4pm PST, Monday - Friday

CD BABY DUPLICATION

support@duplication.cdbaby.com

Hours: 9am - 8pm EST, Monday - Friday

FAX 

1-503-296-2370 

MAIL 

Office (visits by appt. only.  No stock drop-off or on-site client support)

CD Baby
9600 NE Cascades Parkway
Suite 180
Portland, OR 97220

Warehouse (stock)

CD Baby
13913 NE Airport Way
Portland, OR 97230

HOMING PIGEON

Let it go. It knows the way.