For updates to our sites, please go here.
CD Baby Support Options
Please note: For security reasons, we no longer accept restock brought to our office lobby. If you need to restock, you must mail us the CDs to our warehouse location.
Real Time Messaging with CD Baby Experts
Click in the bottom right corner to chat with a fellow CD Baby Artist 24 hours a day! (Experts are not CD Baby Employees.)
CHAT
We offer chat during the following times:
Daily 9am-5pm
Note: Chat is best used for simple issues or quick questions. More complicated requests may be redirected to a call or email.
For assistance in English, click "SUBMIT A REQUEST" in the top right corner of this window.
For assistance in Spanish, email espanol@cdbaby.com
For assistance in Portuguese, email portugues@cdbaby.com
If you're already a CD Baby member, please include your artist name, the title of your album or single, and your CD Baby username.
Click here to learn more about CD Baby Experts and becoming one!
PHONE
1-800-289-6923 (1-800-BUY-MY-CD) — or — 1-503-595-3000
Hours: 9am - 4pm PST, Monday - Friday
CD BABY DUPLICATION
1-866-534-3612
support@duplication.cdbaby.com
Hours: 9am - 8pm EST, Monday - Friday
FAX
1-503-296-2370
Office (visits, payment drop offs)
CD Baby
9600 NE Cascades Parkway
Suite 180
Portland, OR 97220
Warehouse (stock)
CD Baby
13913 NE Airport Way
Portland, OR 97230
HOMING PIGEON
Let it go. It knows the way.
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