Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

By checking this box, you are declaring that you are including basic verification of the account holder's passing such as a death certificate, other official notice, or a link to an online obituary which you can include in the description.

Please provide a statement from you or any other authorized successor/next of kin, stating that they are the authorized successor who will be taking over the account.

Please provide the name and email address for the authorized successor.

Please provide information to identify the account, such as the email address used, album titles, etc.

Add file or drop files here