Some things are taking longer than you may be used to.
There might never have been a more important time to do what you do: make music. However, we're facing the same challenges as everyone else right now. But, we’re doing our best to do what we’ve always done: ensure that when your music is distributed it’s available everywhere you want and for as long as you want it out there.
Please allow at least 1-2 weeks for inspection. We always recommend selecting a release date at least 6 weeks from the date you submit for distribution to allow enough time to promote your music and ensure your release date is honored.
Please note: anytime you make changes to your title, it takes it out of the inspection queue and puts it at the back of the line.
Changes after delivery
Typically, these requests should process within 4-6 weeks. Please note that once an update is processed it may not be visible immediately depending on the site and change requested.
We're open, but it will take longer to return your call, reply to your email, or resolve your problem. We haven't forgotten about you, we promise, but it will take a little longer. We appreciate your patience.
This help center has answers to almost every question, and, if you are having trouble finding the right article, Capitán is there in the lower-right-hand corner to guide you.
We're still paying artists every week.
This hasn't changed. If you are over your paypoint you get paid, just like we've been doing for over twenty years. If you are still getting checks and want to switch to another method of payment, or want to change your paypoint, here's how to do that: How do I update my payment info?
The United States Post Office has temporarily suspended international service to these countries "due to service impacts related to the COVID-19 pandemic". When the check is returned to us, the balance will be added back to your account. Another reason to consider switching to a different method of payment right now.
CD Baby is still here for you.
We're all at home, and working to get your music out to the world. Take care of yourselves, be safe, make music.