Subject to change based on state and national health guidelines, but currently we plan to reopen the warehouse with a skeleton crew on July 13th, 2020! We will be able to receive physical stock and activate (or reactivate) your Amazon physical listings starting on that day.
In response to COVID-19 measures to keep our staff and artists safe, we had closed our warehouse temporarily between March 13 and July 12th.
We can now resume the following:
- We can receive inventory and restock physical products.
- We can digitize your content from a physical master.
- We can fulfill any orders made through our Amazon marketplace.
- Amazon PHYSICAL listings were temporarily suspended but are now activated.
If we sent you a restock request but you haven't shipped it, you can go ahead and mail that to us now.
If you have already sent restock and it's in transit, we'll receive and process those as soon as we can. Please keep in mind that our team will be catching up, so it may still take a few weeks to get the stock checked in.
If you have any support questions, CD Baby employees are working remotely and are available to answer emails.
We hope you are staying safe, and we appreciate your business during these unknown times. We'll get through this together.