If you have attempted to complete the “Enter current affiliation info” form from the Pro Publishing Administration section of your account and you are receiving an error message, please see the information below.
There are several reasons an error may occur. Please double-check the following information:
- Are you inputting the correct IPI/CAE?
- Does your songwriter name in our system match how it appears with your Performing Rights Organization (PRO)?
- Do the publisher name and IPI number you are entering match how it appears with your Performing Rights Organization (PRO)?
- If you have a self-owned publishing entity, are you signing the correct name in the signature field?
- Duplicate songwriter error
- Society Specific Issues
Are you inputting the correct IPI/CAE?
Be sure that the IPI/CAE you are entering matches the IPI/CAE on file with your Performance Rights Organization (PRO). IPI/CAE numbers are generally 9 or 10 digits, though some older IPI/CAE numbers are only 8 digits. If yours is 8 digits, try adding a 0 at the beginning.
If you're unsure what your IPI/CAE number is, please read this Help Center article for information on how to find it.
Does your songwriter name in our system match how it appears with your Performing Rights Organization (PRO)?
This information can be found in the same way as your IPI number.
If the answer is no, please use this link to submit a request so we can update your songwriter name. Once you receive confirmation from our Pro Publishing team that your songwriter name has been updated, please try filling out the “Enter current affiliation info” form once more.
Please read this Help Center article for information on how to submit a request to change a songwriter name.
Do the publisher name and IPI number you are entering match how it appears with your Performing Rights Organization (PRO)?
This information can be found in the same way as your IPI number.
Please note, if you do not have your own publishing entity with your PRO, please leave the Publisher name and Publisher IPI fields blank.
If you have a self-owned publishing entity, are you signing the correct name in the signature field?
If a publisher is being entered, please provide the name of the authorized signatory for that publisher as it is listed in their PRO’s system.
Duplicate songwriter error
Are you getting a duplicate songwriter error when you submit your Letter of Direction? If so, please this Help Center article for instructions on how to resolve.
Society specific issues
SIAE: SIAE may have assigned you an IPI Base Number and an IPI Name Number. Please use your IPI Name Number.
Are you still having trouble?
If you have double checked this information and are still having trouble filling out the “Enter current affiliation info” form, you will need to submit a request with our Pro Publishing team to fill out this form on your behalf.
Please do not call in to request this, as we need to have your permission in writing.
Use this link to submit a request and choose "Submit Letter of Direction" from the drop-down menu. You will be asked to include the following in your request to ensure that we get the information to you in a timely manner.
- PRO
- Country of Residence
- Songwriter Name
- Songwriter Email Address
- Songwriter IPI
- Publisher Name
- Publisher IPI
You will also be need to check a box to agree that you are giving us permission to complete, sign, and submit a Letter of Direction on behalf of you, your co-writer, or a publishing entity that is owned by either you or a co-writer.
You will also be asked to agree that by submitting this request for a co-writer, you assert that you have obtained informed consent from your co-writer to file a Letter of Direction on their behalf and/or to have CD Baby so.
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