If you attempt to upload your art and it does not meet our specifications then you will see the following error on the upload page:
So you will need to modify your file so it meets our art requirements which are:
- 1400 x 1400 pixels (MOST COMMON PROBLEM)
- JPG file type
- 72 - 300dpi (300dpi is the best)
- Less than 25mb
- RGB color scheme (not CMYK)
In most cases the issue will be that the image is not perfectly square and 1400 x 1400 pixels. But you can check out instructions on how to re-size your art HERE.