CD BABY HELP CENTER

I keep getting an error message when trying to upload my album art?

If you attempt to upload your art and it does not meet our specifications then you will see the following error on the upload page: 

So you will need to modify your file so it meets our art requirements which are: 

  • 1400 x 1400 pixels (MOST COMMON PROBLEM)
  • JPG file type
  • 72 - 300dpi (300dpi is the best)
  • Less than 25mb
  • RGB color scheme (not CMYK)

In most cases the issue will be that the image is not perfectly square and 1400 x 1400 pixels. But you can check out instructions on how to re-size your art HERE

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