CD BABY HELP CENTER

My album/single is listed on the wrong artist page on your partner sites!

This, unfortunately, is a common occurrence with bands/artists that have the same or similar names. However, we can easily get your album moved to its own page and away from the incorrect artist for most sites we work with. 

How to file an Artist Separation

(NOTE: For separations regarding YOUTUBE please see different instructions further down in this article)

You will need the following information to successfully request an artist separation:

    • The URL(s) of the ARTIST page(s) where you see your releases mixed in with the other artists'
    • The UPC of YOUR album(s)/single(s) (you can find this in your CD Baby account by clicking the link UPC Bar Code from your account dashboard.) If you need help, go here.
    • If there is more than one partner, please list the partners. You do NOT need to submit multiple requests per partner.

In order to have your music separated from the wrong artist page or moved from one artist page to another, use the Submit a Request page & choose Artist Separation Request from the drop-down. The ticket will be sent directly to our digital team, and they'll send you a reply once your request has been processed.

 

How to find the Artist URL on a partner site

On an application like iTunes or Spotify, you can obtain these URLs by right-clicking the artist name and then left-clicking "Copy URL." For our other partners, you can search their site then copy the link that appears at the top of the screen once you have located your listing. 

Requesting an Artist Separation on YouTube

Artist Separations on YouTube require more specific information so be sure include this information where applicable.

  • UPC(s) of your album(s)/single(s)
  • A list of ISRCs of all your tracks
  • Current YouTube URL of the incorrect topic page
  • Desired URL, if there is one. (If there isn’t one then just say “Please move to a new page” or "Please move to a new topic page”.)

NOTE: Regarding Topic Pages and YouTube:

If you DO NOT have an artist page listed on either Wikipedia or MusicBrainz, your content will be moved to a page of its own, and that page will be listed under “Various Artists”.

This is not something that we have any influence over what-so-ever; most of our partners pull information from one site like Wikipedia (AllMusic is another common one) so for you to have control over a new topic page listed under your artist name you would need a page with either of those websites listing your discography, band artist biography, etc.

Partner sites we are NOT able to file separation requests with: 

Unfortunately, we aren't able to perform artist separations at the following partners:

  • Amazon
  • JB Hi-Fi
  • Slacker.fm
  • iHeart Radio
  • Shazam
  • Mix&Burn
  • 7digital
  • Yandex

 

 

 

 

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