CD BABY HELP CENTER

How do Download Cards work for my fans?

The download card redemption link can be found HERE. Customers who redeem a download card will be instructed to create a CD Baby account or checkout as a Guest. All downloads will be stored in their CD Baby account or, if Guest, can be accessed using the Sales Order information provided in an email receipt. If a customer chooses to share information, you will be able to see their name and email address in the CD Baby download sales information in your Sales & Accounting section.

These sales will be listed as $0.00 CD Baby downloads, as any transaction would occur between you and the fan. You may sell the cards for whatever price you like or give them away as a free promotion. How you distribute the cards is totally up to you.

These cards never expire.

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