We are able to make a few very small corrections with most of our partners. If you notice something wrong with one of your albums on a partner site, please file a ticket so we can address that problem.
To file a trouble ticket:
- Log in to your account.
- Click on the tab “Album & Singles” at the top of the page or “View All Releases” toward the middle of the page.
- On the Title Overview, expand the "Distribution" section and click the purple button that says, "Report Trouble."
- There you'll be able to file a specific report that will go directly to the specialists who can fix the issue.
Please note that we can make some corrections to the text on the partner page, we cannot not make any changes to the album. For example: if your track title is misspelled, our partners will let us fix that. If you want to change your artist name or artwork to something new, you would need to submit a new album.
But don't worry! Before we send your album off to our partners, not only do we inspect it closely to be sure that all the info is correct (publishers, composers, bar code), we give you a final chance to approve all your album info. Once you've approved your digital distribution summary, the info is locked for our partners.