Overstock returns are surplus inventory from our warehouse for titles that have not sold in at least a year. Our warehouse space must accommodate almost half a million artists, so we cannot store greater quantities than a projected 2-3 month supply. If we have an excess of any of your titles, we’ll notify you by email.
Below are some of the most common questions and answers:
Can I have you recycle my stock instead of paying to send it back?
Yes, when you receive an overstock notification you will have the option to recycle your discs or have them sent back to you with a shipping fee.
How much will shipping cost?
Shipping costs our standard rate per disc, depending on the method you choose. You can see that information when you log into your CD Baby account and click on "Inventory" from your account dashboard.
If you choose to recycle your stock there is no charge to do so.
How long do I have to let you know?
You will have 30 days to let us know if you'd prefer us to recycle the discs or if you'd like to pay the shipping to have them mailed to you.
I just sent you inventory, are you going to mail it right back to me?
Not in most cases. If we've asked you for inventory, and you've sent the amount we ask for, your title is likely selling. The titles eligible for overstock returns are those that have not sold in over a year.
CD Baby has had my CDs forever! Why are you asking to return them now?
Our warehouse is big, but it’s not infinite—which means with almost half a million artists selling music through us, we can’t keep more than a 6-month supply of CDs on-hand.
Does this mean my listing will be pulled down?
No. Just because we currently do not have your product in stock in our warehouse that doesn't mean it won't continue to be listed with our physical distribution partners. If we receive an order from one of our distributors, we'll contact you via email just like always.